Last Updated: 30-March-2024
Our Shipping Policy
All our orders through the site happen through pre-paid format.
Delivery Time: You can expect a delivery time of 7 working days for domestic orders & 15-20 days for internaltional deliveries from the day you place the order. However during unfortunate circumstances or unavoidable delays, the delivery time can be exceeded.
Contact Us: You can contact us at +917350100549 (We are available through WhatsApp) or artisthubai@artechnoinnovations.com
Our Return & Refund Policy
If you receive a damaged item, here’s what you can do:
- Create an Unboxing Video: Within 12 hours of delivery, consider creating a short unboxing video of the received item.
- Email Us: Share the unboxing video with us via email at artisthubai@artechnoinnovations.com
- Our Evaluation: Our team will carefully review the video to assess the damage.
- Replacement: If the video confirms damage during transit, we will promptly arrange for a replacement.
Please note that our policy exclusively covers replacements for damaged products within 5-7 working days; we do not facilitate returns or refund.
Your satisfaction matters to us, and we appreciate your understanding and cooperation.